Shipping

Shipping Policy

Thank you for choosing Mysluxury.
We value your trust and are dedicated to ensuring that every order is handled with the utmost care and efficiency.

Order Processing

All Mysluxury orders are processed and dispatched within 1–3 business days after you receive your order confirmation.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking details.

Shipping Rates & Delivery Times

Shipping costs and estimated delivery times are calculated at checkout based on your location.
We work with reliable carriers to ensure your Mysluxury order arrives quickly and safely.

Shipping Locations

Mysluxury currently ships to all destinations within the European Union.
Please note that delivery times may vary depending on your region and local carrier services.

Shipment Confirmation & Tracking

After dispatch, you will receive an email with your tracking number.
Please allow up to 72 hours for tracking updates to appear.

Customs, Duties & Taxes

Mysluxury is not responsible for any customs fees, import duties, or local taxes incurred during or after shipping.
All such charges are the responsibility of the customer.

Damaged or Lost Packages

Mysluxury is not liable for any items lost or damaged during transit.
If your order arrives damaged, please contact the shipping carrier directly to file a claim.
Be sure to retain all packaging materials and the damaged items for inspection.

Need Assistance?

For any shipping inquiries or order-related questions, please contact our customer support team at:
📧 info@mysluxury.com

Thank you for shopping with Mysluxury —
we appreciate your continued trust and look forward to delivering timeless luxury to your doorstep.